Effective Date: August 6, 2026
1. Introduction
Las Trancas of Winchester, VA (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website or using our digital services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data.
2. Information We Collect
We collect information that identifies, relates to, or describes you when you interact with our website:
Personal Contact Data: Name, email address, phone number, and delivery/billing address provided when submitting inquiries, booking catering, or placing an online order.
Order & Payment Data: Payment details (credit/debit card numbers) and order history processed via our integrated third-party point-of-sale and online ordering systems (e.g., Shift4). Note: We do not directly store credit card numbers on our website servers.
Technical Data: IP address, browser type, device information, geographic location, and usage data collected automatically via cookies or site analytics.
3. How We Use Your Information
We use the information we collect for the following business purposes:
To process, fulfill, and manage online takeout or delivery orders.
To respond to customer service requests, catering inquiries, and user feedback.
To improve site performance, menu layouts, and overall user experience.
To maintain site security and protect against fraudulent transactions.
To comply with applicable local, state, and federal laws and regulations.
4. Sharing of Information with Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers strictly to operate our business:
POS & Order Processors: Third-party payment and ordering platforms (such as Shift4 / SkyTab) to complete online orders.
Hosting & Web Infrastructure: IT service providers who assist in web hosting, site maintenance, and data security.
Legal Obligations: We may disclose your information if required by law, court order, or government regulation, or to protect the safety and legal rights of Las Trancas.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and local storage to enhance your browsing experience and gather anonymous traffic analytics. You can adjust your browser settings to decline or clear cookies; however, doing so may disable certain features of our site (such as online ordering).
6. Data Security
We implement reasonable commercial security measures, including SSL encryption, to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
7. Third-Party Links
Our website may contain links to external sites (such as third-party delivery apps or mapping services). We are not responsible for the privacy practices, content, or data collection policies of external websites.
8. Your Rights (Virginia Residents)
In accordance with applicable law, including the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the right to request access to, correction of, or deletion of their personal data collected by us. To exercise any of these rights, please contact us directly using the information below.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website after modifications indicates acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Las Trancas of Winchester, VA
151 Market St
Winchester, VA 22603
